Privacy Policy

Welcome to Lifeline Energy ("Company", "we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you share with us through our website and services.

1. Information We Collect

Personal Information

• Name
• Phone Number
• Email Address
• Company Name (if applicable)
• Project Details or Service Requirements
• Address or Installation Location

Technical Information

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Time Spent on Website
• Referral Sources

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and service requests
• Provide quotations and project consultations
• Schedule site visits and installations
• Improve our products and services
• Send important service-related communications
• Maintain customer records
• Enhance website performance and user experience
• Comply with legal obligations

3. Contact Forms and Enquiries

When you submit a contact form, request a quotation, or communicate with us through email, WhatsApp, or phone, the information provided may be stored securely for customer support, project management, and business communication purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Analyze website traffic
• Improve website functionality
• Measure marketing performance

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

• Authorized employees and service providers
• Installation and technical partners involved in project execution
• Government authorities when required by law
• Payment, hosting, and website service providers

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices or content of those websites.

8. Your Rights

You may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information, subject to legal obligations
• Withdraw consent for marketing communications

9. Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the updated effective date.

11. Contact Us

By using this website, you acknowledge that you have read and understood this Privacy Policy.